Service, Parts & Calibration

Kodak Services: Uptime, Colour and Operator Competence

Factory-trained service engineers in 120+ countries, 24/7 remote diagnostics, consignment parts programs and Fogra / G7 color calibration — structured as four service tiers you can contract independently.

Tier 01

Preventive Maintenance

Scheduled service intervals aligned to cumulative impression count and operating hours. Checklist-driven head inspection, ink-system flush, chiller circuit verification and optical alignment.

Quarterly or impression-triggered intervals
OEM replacement parts, serial-number tracked
Written condition report per visit

Tier 02

24/7 Remote Diagnostics

Connected-press telemetry monitors drive currents, head temperatures, ink viscosity and vibration signatures. Anomalies flag a Kodak Service engineer before operator-visible symptoms develop.

Encrypted VPN channel, customer-held key
Root-cause reports for every incident
First-response median under four hours

Tier 03

Fogra & G7 Color Calibration

On-site color calibration to Fogra PSO or G7 master qualification, including ICC profile generation, device-link creation and Delta-E report against substrate and ink combination.

Calibration certificate issued per press
Reference substrate set supplied
Operator hand-over protocol included

Tier 04

Operator & Maintenance Training

Structured courses for press operators, pre-press technicians and maintenance leads — delivered at Kodak training centres or on customer premises.

Competency-based curriculum, graded exams
Kodak Certified Operator programme
Refresher modules every 18 months

Spare Parts & Consumables

Parts Programs Sized to Your Production Risk